Score from 1418 reviews
- Lutherstr. 17, 69120 Heidelberg,
Germany - 
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Highlights
Entirely smoke-free property
Complimentary wi-fi property-wide
Air-conditioned public areas and rooms
Comfortable family rooms
Guest parking available
Daily room cleaning service
Entirely smoke-free propertyComplimentary wi-fi property-wideAir-conditioned public areas and roomsComfortable family roomsGuest parking availableDaily room cleaning servicePlease inform in advance of your expected arrival time. At Rafaela Hotel Heidelberg, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Double Room Description, photos, price, amenities
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- wardrobe/closet,
- baby cot/crib,
- non-feather pillow (synthetic),
- work desk,
- waste bin,
- hypoallergenic room,
- hardwood/parquet flooring,
- heating,
- soundproofed rooms,
- bedside socket,
- air conditioning,
- feather pillow,
- safe deposit box,
- clothes rack,
- seating area
- shower,
- private bathroom,
- hairdryer,
- toilet paper,
- toilet,
- complimentary toiletries,
- body soap,
- shampoo
- television (tv),
- flat-screen tv,
- cable tv channels
- refrigerator
- key card access,
- bed linen,
- towels
- view,
- quiet street view,
- city view
- walk-in shower (no step),
- roll-in shower,
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- individually controlled air conditioning for room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit is equipped with 1 bed.
Room size:
Double Room - 20 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
Family Room - Souterrain Description, photos, price, amenities
- soundproofed rooms,
- safe deposit box,
- work desk,
- non-feather pillow (synthetic),
- heating,
- baby cot/crib,
- sofa,
- air conditioning,
- sofa bed,
- seating area,
- waste bin,
- hypoallergenic room,
- clothes rack,
- hardwood/parquet flooring,
- wardrobe/closet,
- bedside socket,
- feather pillow
- shower,
- body soap,
- complimentary toiletries,
- shampoo,
- toilet paper,
- toilet,
- hairdryer,
- private bathroom
- cable tv channels,
- television (tv),
- flat-screen tv
- refrigerator
- bed linen,
- key card access,
- towels
- terrace,
- courtyard view
- toilet with grab rails,
- entire unit wheelchair accessible,
- lift access (to room),
- lowered sink,
- raised toilet,
- ground floor unit,
- emergency pull cord in bathroom,
- roll-in shower,
- upper floors accessible by lift (to room),
- walk-in shower (no step)
- socket safety covers
- smoke detector
- individually controlled air conditioning for room
This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with an inner courtyard view. The unit provides 2 beds.
Room size:
Family Room - Souterrain - 25 m2
Bedroom 1 – Sofa bed, Large bed (King size)
Max persons: 3
Choose your ideal room at Rafaela Hotel Heidelberg
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Room
- Family Room - Souterrain
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
hotel bar, selection of wine/champagne
Transport & getting around
secure parking garage, ev (electric vehicle) charging point, disabled-access parking
Reception & guest support
quick check-in/check-out, baggage hold, on-site atm, invoices available
Shared spaces for guests
guest lounge / tv room
Family & entertainment
outdoor children's play area, selection of board games/puzzles, children's outdoor recreation equipment
Cleanliness & housekeeping
regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
On-site shops & services
on-site barber/beauty salon, convenience store/minimarket on premises
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, full wheelchair accessibility, restroom with support rails, raised toilet seat, lowered wash basin, bathroom emergency pull cord, secure key card entry
Property safety & security
in-room safety deposit box, strategically placed smoke detectors, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, hygienic takeaway breakfast containers
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
A parking garage is available. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 22:00 hours
Check-outFrom 06:30 Until 10:30 hours
Children and extra bedsChildren from 0 to 3 years old pay 15.00 EUR per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Double Room
- Family Room - Souterrain
